Natural answers
Ask in plain language and get a clear, short answer.
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Knowledge Assistant
Answers from your own documents, without the wait.
AI solutionsWeb appConcept showcase
- Category
- AI
- Platform
- Web app
- Key features
- 6
- Engagement
- Project / ongoing
Screens
Assistant
How many leave days do new joiners get?
New joiners get 18 days of paid leave per year, credited monthly.▤ Leave policy 2025.pdf
Ask a question… ↑
Knowledge sources+ New
Leave policy 2025Approved
Refund processApproved
Onboarding guideIn review
Pricing FAQApproved
Insights
Questions this week1,240
Answered automatically78%
Handed to team9%
Handoff queue
New
Assigned
Waiting
Resolved
About this concept
An AI assistant that answers questions from a business knowledge base, with sources and human handoff.
An illustrative product concept that shows how we would approach this problem. It is not a delivered client project.
01The problem
Useful information is scattered across documents, and support teams answer the same questions again and again.
02Who it’s for
Support, HR and operations teams with large document libraries and repeated questions.
03Our approach
Bring approved knowledge together behind a conversational interface that cites its sources and hands tricky cases to a person.
What it does.
Source links
Every answer links to the documents it came from.
Human handoff
Hand the conversation to a team member when needed.
Knowledge manager
Upload, update and approve the documents the assistant can use.
Insights
See top questions and gaps in your documentation.
Private by design
Access controls so people only see what they’re allowed to.
How it works
From first tap to done.
- 01
Connect
Add your documents, FAQs and help articles.
- 02
Ask
Customers or staff ask questions in chat.
- 03
Answer
The assistant replies with linked sources.
- 04
Improve
Insights show what to add or update next.
Built with
A modern, scalable stack.
Next.jsLLM + retrievalVector searchSSO
Need something like this?
We can shape this concept around your business, your workflows and the tools you already use.
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