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Customer Portal

Orders, invoices and support — self-serve for your customers.

CRM & portalsWeb appConcept showcase
Category
Portal
Platform
Web app
Key features
6
Engagement
Project / ongoing
About this concept

A branded portal where customers track orders, download invoices and raise requests without emailing your team.

An illustrative product concept that shows how we would approach this problem. It is not a delivered client project.

01The problem

Customers email and call for simple things — order status, invoice copies, service requests — which keeps your team busy with repeat questions.

02Who it’s for

B2B suppliers, service companies and agencies with many repeat customers or clients.

03Our approach

Give every customer a secure login with their own orders, documents and requests, connected to your existing systems behind the scenes.

Functionality

What it does.

⌂

Customer dashboard

Open orders, balances and recent activity at a glance.

▤

Invoices & documents

Download invoices, contracts and reports any time.

✉

Service requests

Raise and track requests with status updates.

₹

Online payments

Pay outstanding invoices directly in the portal.

⚿

Secure access

Company accounts with multiple users and permissions.

⇄

Connected systems

Syncs with your ERP, CRM or accounting software.

How it works

From first tap to done.

  1. 01

    Log in

    Customers sign in to their own secure account.

  2. 02

    Check

    They see orders, invoices and request status.

  3. 03

    Request

    New requests go straight to the right team.

  4. 04

    Resolve

    Updates and documents appear automatically.

Built with

A modern, scalable stack.

Next.jsSecure authERP / accounting syncPayment gateway

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